Satyam Named Premier Engineering Services Outsourcing Vendor by Brown-Wilson Group
Released on = November 30, 2006, 4:28 am
Press Release Author = Satyam
Industry = Telecommunications
Press Release Summary = Outsourcer rates best among 872 global vendors Brown-Wilson Group survey results appear in The Black Book of Outsourcing
Press Release Body = Hyderabad, India, November 02, 2006—Satyam Computer Services, Ltd. (NYSE: SAY), the leading global consulting and IT services company, has been ranked as the world’s leading Engineering Services Outsourcing (ESO) vendor by the Brown-Wilson Group (BWG). An exhaustive BWG survey analyzed 872 information technology and engineering outsourcing vendors in 63 countries. Its results appeared in the company’s “Black Book of Outsourcing,” a renowned and highly respected publication.
BWG evaluated respondents on the following 18 industry-/niche-specific indicators and published a list of the top 25 Engineering Services Outsourcing vendors.
Vendor overall preference/recommendation Innovation Training Client relationships Trust Breadth of offerings, clients, delivery excellence Deployment and outsourcing implementation Customization Integration and interfaces Scalability, client adaptability, flexible pricing Compensation and employee performance Reliability Brand image Marginal value adds Viability Data security and backup services Support and customer care Best-of-breed technology and process improvement
Satyam led in several categories, including vendor overall preference / recommendation, training, scalability, client adaptability, flexible pricing, reliability, and brand image. It was second in innovation, trust, and viability. Satyam’s mean score was 9.29, based on a scale of 10.
“Outsourcing experts have a great deal of respect for The Brown-Wilson Group, and its prestigious list. To place at the top is an incredible tribute to our superior delivery quality, and the excellence of our engineers,” said Ram Mynampati, member of the board, president of Satyam’s Commercial & Healthcare Businesses, and chairman, Citisoft, Inc.
“The honor underscores the fact that Satyam Integrated Engineering Solutions (IES) is an industry-leading engineering consulting, services, and business process organization. It delivers best-in-class resources and proven processes that create client value and help organizations excel in the present, while developing their futures.”
\"To compete at the highest level of the engineering outsourcing services industry, Satyam must be on a continuous quest for excellence to ensure it provides supreme quality, innovative technology, skilled engineers, and global collaboration,” said Douglas Brown, president of Brown-Wilson Group, Inc., and co-author of The Black Book of Outsourcing (Wiley Publishers). “Customers worldwide have honored Satyam’s engineering services organization as the best of the best because it thrives on every engineering challenge, remains undaunted, and continues to compete in the outsourcing industry with amazing success.”
“Satyam’s IES professionals follow the dictum to ‘Partner more, Innovate better.’ This approach has helped the practice stand apart from its competitors,” added T.S.K. Murthy, senior vice president, Satyam Integrated Engineering Services. “Leveraging its capabilities in mechanical, electronics, and IT solutions, Satyam’s IES business develops innovative and competitive products and services for global customers.”
About The Black Book of Outsourcing
The Black Book of Outsourcing (Wiley Publishers) is a bestselling international business book and outsourcing resource manual available in numerous languages. Its co-authors, Doug Brown and Scott Wilson of the Brown-Wilson Group, survey more than 100,000 global outsourcing users, decision makers, analysts, employees, and customers to compile the industry’s only independent and unbiased ranking of outsourcing provider organizational performance. These rankings are esteemed by outsourcing clients, prospects, and corporate procurement officers. Other professionals who rely on The Black Book of Outsourcing include global outsourcing governance officers, investment firm and market analysts, investors, corporate bankers, and venture capitalists. The book is recognized for its detailed and objective evaluations of outsourcing vendors by industry, functionality, and service offering.
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