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NEWEST COMMUNITY FOR CONTACT CENTER INFORMATION AND NEWS IS LAUNCHED

Released on = May 24, 2007, 4:30 am

Press Release Author = HyperQuality, Inc.

Industry = Telecommunications

Press Release Summary = QualityJournal.com Will Offer Subscribers a Wealth Of
Contact Center-Specific Content, Services

Press Release Body = SEATTLE — May 17, 2007 — QualityJournal.com
(www.qualityjournal.com), a resource for industry-specific information about contact
centers, has been launched. A content provider of contact center industry news,
research resource portals, and expert viewpoints, QualityJournal.com was created as
a “community” for anyone connected with contact center management and operations.
QualityJournal.com will offer current news feeds, the latest seminars and Web
conference listings, white papers, quality blogs, press release submission services
and exclusive articles.

Articles on contact centers, quality, and related subjects by well-known freelance
writers will also be featured. The site will provide a high-profile platform for
the latest industry reports and views on topics such as remote call monitoring,
scoring calls, objective measurement, the benefits of recording and assessment of
live data, Web-based access, and more. Visitors to the site will be able to access
more comprehensive reports and industry information following online registration.

QualityJournal.com is positioned in the top 10 placements of leading search engines
for search phrases “contact center evaluation,” “contact center articles,” “contact
center information resource” and more industry-specific keywords. Public and
private companies, experts and authors are invited to submit press releases,
articles, or blog entries for each sector.

Public and private companies within specific industry sectors, as well as freelance
journalists and industry experts, can contribute content to the QualityJournal.com
site in one of two ways:

To Submit News: http://www.qualityjournal.com/qj/add_news.php?qid

Web Site = http://www.QualityJournal.com

Contact Details = Press Contact:
Dave Costello
TechSposure
(781) 334-3283
dave@techsposure.com

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